Bonus Terms And Conditions
- Agreement to These Terms
- Who May Use the Casino
- Creating Your Account
- Identity and Account Checks
- Funding Your Account
- Receiving Withdrawals
- Promotional Offers
- Using the Services Properly
- Conduct That Is Not Allowed
- Ownership of Casino Content
- Limits on Responsibility
- When an Account May Be Restricted
- Handling Personal Information
- Safer Gambling Practices
- Changes to These Conditions
- How to Reach Clubhouse Casino
These terms and conditions govern access to and use of Clubhouse Casino, including account services, deposits, withdrawals, games, promotions and bonus offers available to customers in Australia. By creating an account or using the casino, you confirm that you have read and understood these terms.
Please review the applicable bonus conditions before claiming or using any promotion. If you do not agree with these terms, you must not register an account or continue using Clubhouse Casino.
Agreement to These Terms
These terms form a binding agreement between you and Clubhouse Casino. They apply to every visit, account activity, transaction and promotional offer made available through the casino. Specific bonus rules, game rules, payment conditions or promotional notices may also apply and should be read together with these terms.
Where a promotion contains conditions that differ from these general terms, the promotion-specific conditions will apply to that promotion to the extent of the difference. Continued use of the casino after an update has been published may be treated as acceptance of the revised terms.
Who May Use the Casino
Clubhouse Casino is intended for persons aged 18 years or over. By registering, you confirm that you meet the minimum age requirement and that online gambling is permitted for you under the laws and rules applicable to your location.
- You must be physically located in a jurisdiction where access to the services is permitted.
- You may not use another person's identity, payment method or account.
- Employees, contractors, commercial partners and other persons connected with the operation of Clubhouse Casino may be excluded from selected promotions.
We may refuse a registration or restrict access where eligibility cannot be established reliably.
Creating Your Account
Only one personal account may be registered per customer unless Clubhouse Casino gives written permission otherwise. Registration details must be accurate, current and complete. You are responsible for updating information when it changes, including your name, address, contact details and payment information.
Login credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. Accounts must not be sold, transferred, rented or made available to another person.
Identity and Account Checks
Clubhouse Casino may request documents or information to verify your identity, age, address, source of funds or ownership of a payment method. Verification may be required before a deposit, bonus, withdrawal or other account function is completed.
Documents must be genuine, readable and valid. We may place a temporary restriction on account activity while checks are underway. If requested information is not supplied within a reasonable period, or if the information cannot be confirmed, access to the account may be limited or closed in accordance with these terms.
Funding Your Account
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not deposit funds obtained unlawfully or use the casino as a means of transferring money to another person.
Available payment options, processing times, minimum amounts and any applicable fees may vary. A deposit is normally credited after it has been received and approved by the relevant payment provider. Clubhouse Casino may reject, reverse or review a transaction where there is a processing issue, suspected misuse or a verification concern.
You should check each transaction before confirming it. Once funds have been used for wagering, any applicable game or bonus rules may affect the amount that can be withdrawn.
Receiving Withdrawals
Withdrawal requests are subject to account verification, transaction review and any conditions attached to funds or promotions. Withdrawals will generally be returned through an approved method connected to the customer, and Clubhouse Casino may request further information before releasing funds.
Amounts associated with an active bonus may remain unavailable until the relevant wagering, expiry and other promotional requirements have been satisfied. Unclear, incomplete or inconsistent payment information can delay processing. We may also return funds to the original deposit method where this is appropriate.
Any applicable fees, limits or processing periods will be communicated through the cashier or relevant transaction information. Customers remain responsible for any tax treatment that may apply to money received.
Promotional Offers
Bonuses, free spins, cashback, tournaments and other promotions are offered at Clubhouse Casino's discretion and may be subject to separate terms. Those conditions may specify eligibility, minimum deposits, qualifying games, wagering requirements, maximum winnings, time limits, contribution rates and withdrawal restrictions.
- Unless stated otherwise, a promotion must be claimed in the manner and within the period shown in its offer.
- Only qualifying wagers count toward a wagering requirement, and some games or bet types may be excluded or contribute at a reduced rate.
- A bonus may expire if it is not used or completed within the stated period.
- One person, household, device, payment method or connection may be limited to one promotional entitlement.
- Clubhouse Casino may correct an obvious error, cancel an incorrectly credited bonus or withhold a benefit where the promotional conditions have not been met.
Promotions are for recreational use and may not be combined unless expressly allowed. Before accepting an offer, you should consider whether its conditions suit your intended play.
Using the Services Properly
You must use Clubhouse Casino only for personal entertainment and in accordance with these terms. You must follow game instructions, payment requirements, account safeguards and any notices displayed on the website.
Users are responsible for having suitable equipment, internet access and software. Clubhouse Casino does not guarantee uninterrupted availability. A technical fault, network problem or display error may require a game or transaction to be reviewed and corrected.
Conduct That Is Not Allowed
The following activities are prohibited:
- Providing false, misleading or stolen information.
- Opening multiple accounts to obtain additional bonuses or other benefits.
- Using automated systems, bots, scripts, scraping tools or software intended to interfere with the services.
- Exploiting a software error, pricing error, payment error or promotional mistake.
- Colluding with other customers, manipulating outcomes or attempting to obtain an unfair advantage.
- Using the account for fraud, money laundering, unlawful transactions or activity that harms the casino or another customer.
- Attempting to bypass a limit, suspension, exclusion measure or technical control.
Where prohibited conduct is suspected, Clubhouse Casino may investigate, cancel related transactions, remove promotional benefits and take other steps permitted under these terms.
Ownership of Casino Content
Clubhouse Casino, its licensors and service providers retain rights in the website, branding, text, graphics, software, game interfaces and other materials made available through the services. You may use these materials only for personal, non-commercial access to the casino.
You must not copy, modify, distribute, publish, reverse engineer, frame or commercially exploit any casino content without prior permission. Nothing in these terms transfers ownership of intellectual property to you.
Limits on Responsibility
Clubhouse Casino aims to provide reliable services but does not promise that the website, games or payment facilities will always be available, error-free or suitable for every device. Access may be interrupted for maintenance, security, technical reasons or circumstances outside reasonable control.
To the extent permitted by applicable law, Clubhouse Casino is not responsible for losses caused by unauthorised access resulting from your failure to protect account credentials, interruptions in telecommunications, payment-provider failures, device problems or misuse of the services.
Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. You should avoid wagering money that you cannot afford to lose.
When an Account May Be Restricted
Clubhouse Casino may suspend, restrict or close an account where there is a breach of these terms, a verification concern, suspected fraud, prohibited activity, payment irregularity or a legal or security reason. An account may also be restricted at the customer's request or where responsible gambling safeguards require action.
During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. We may retain relevant records and information needed to investigate the matter. Any remaining balance will be considered after the review, subject to outstanding obligations, lawful deductions and the resolution of disputed transactions.
Handling Personal Information
Clubhouse Casino collects and uses personal information to operate accounts, process payments, verify customers, provide support, prevent misuse and meet applicable operational obligations. Information may be shared with payment providers, technology suppliers, verification services and other authorised parties where necessary for these purposes.
Personal information should be kept accurate. Our privacy information may explain how data is collected, stored, used and managed, as well as any available choices concerning communications and account information.
Safer Gambling Practices
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget and time limit before playing, and never gamble with money needed for essential expenses. Do not play while distressed, intoxicated or under pressure from another person.
Clubhouse Casino may provide account controls, deposit limits, cooling-off options or self-exclusion support where available. You may contact customer support if gambling is becoming difficult to control or if you want information about available safeguards. If you are concerned about your gambling, consider seeking independent professional assistance.
Changes to These Conditions
Clubhouse Casino may amend these terms to reflect changes to the services, promotions, security measures, payment arrangements or operational practices. The current version will apply from the date it is made available unless a later date is stated.
Changes will not normally alter a promotion already completed, but an active offer may be governed by updated conditions where this is clearly communicated and permitted. You should review the terms regularly. If you do not accept an update, stop using the services and contact support about your account.
How to Reach Clubhouse Casino
For questions about these terms, account access, verification, payments, promotions or responsible gambling tools, contact Clubhouse Casino customer support at [email protected]. Please include enough information for your query to be identified, but never send your password or complete payment credentials.
Support may request additional information to protect your account. These terms are intended for customers of Clubhouse Casino in Australia and should be read with any specific conditions displayed for the service or promotion concerned.
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