Clubhouse Casino Terms & Conditions

Gambling should always be treated as entertainment rather than a way to make money. Clubhouse Casino encourages responsible play and expects customers to approach wagering with a clear understanding of the risks involved and the potential for financial loss.

This document sets out our policies on responsible gambling, privacy, cookies, betting rules and terms and conditions. It explains the tools and support available to players, and the obligations that apply when using Clubhouse Casino in Australia.

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Our Commitment to Responsible Gambling

Clubhouse Casino is committed to promoting safe and responsible gaming for all customers. We provide information and tools to help players manage their activity, and we maintain procedures to identify and assist players who may be experiencing gambling-related harm.

We expect players to wager responsibly and to seek help if gambling stops being an enjoyable form of entertainment. Our approach focuses on prevention, early intervention and support.

Recognising Problem Gambling

Problem gambling can take many forms and may be associated with changes in behaviour, mood or finances. Common signs include chasing losses, increasing bet sizes to achieve the same level of excitement, or neglecting personal responsibilities.

If you or someone you know shows these signs, consider using our responsible gaming tools or contacting an independent support organisation for confidential advice and assistance.

Self-Assessment and Limits

Players are encouraged to regularly review their gambling activity and to use limits where appropriate. Clubhouse Casino offers mechanisms to help customers set boundaries and take breaks.

• Deposit limits - set daily, weekly or monthly caps on funds added to an account.
• Loss limits - restrict the total losses that can be incurred during a defined period.
• Reality checks - periodic reminders of session length and activity to promote awareness.
• Cooling-off periods - temporary suspensions allowing time away from play without account closure.
• Self-exclusion - longer-term or permanent exclusion options for those who need to stop gambling.

Responsible Gaming Tools

Clubhouse Casino provides a range of tools to support responsible play. These features are accessible through account settings and can be adjusted in line with a player’s needs.

• Customisable deposit and loss limits, applied immediately or from the next funding transaction.
• Session timers and reality check notifications to remind players of elapsed time.
• Voluntary cooling-off and self-exclusion options with clear instructions on reactivation or review.
• Account activity statements showing bets, deposits, withdrawals and net position to promote transparency.
• Access to self-assessment resources that help players review their gambling behaviour.

Support and Assistance

If gambling becomes difficult to control, players should seek professional help. Clubhouse Casino encourages affected individuals to contact independent support organisations and licensed professionals for confidential advice and treatment options.

For immediate assistance or enquiries about our responsible gaming features, please contact [email protected].

Independent external support services include:

• Gambling Help Online - national online and telephone counselling and support.
• Australian Government - Gambling Support Services - information about local support and treatment options.

The National Gambling Helpline (1800 858 858) is a free and confidential service for people affected by gambling. These organisations are independent external support services and are not partners or services operated by Clubhouse Casino.

Underage Gambling

Only individuals aged 18 or older may use the website. Clubhouse Casino operates strict age verification measures and will take action if there is evidence that a minor has opened or used an account.

Parental Controls

Parents and guardians should use device-level parental controls and software to help prevent access to gambling sites. We recommend supervising internet access for minors and educating young people about the risks associated with gambling.

Tips for Staying in Control

Practical steps can reduce the risk of gambling-related harm and promote healthier habits.

• Set clear limits for time and money before you start playing and stick to them.
• Use deposit and loss limits to keep wagering within an affordable budget.
• Take regular breaks and use reality checks to maintain perspective.
• Avoid gambling when stressed, tired or under the influence of alcohol or drugs.
• Never chase losses - accept that losing is part of gambling and stop if losses exceed planned limits.
• If you notice worrying behaviour in yourself or someone close, seek impartial support early.

Changes to This Policy

Clubhouse Casino may update responsible gaming policies from time to time. Amendments will be posted on the website and, where appropriate, communicated to active customers.

Players should review these terms periodically and are responsible for remaining informed about the tools and support available.

Clubhouse Casino respects the privacy of its customers and maintains policies governing the collection and use of personal information. The following summary explains our approach to personal data, consistent with general privacy principles applicable in Australia.

Information We Collect

We collect information necessary to provide gaming services, support accounts and comply with legal obligations. This may include identity details, contact information, financial transaction records and activity logs.

We collect information directly from customers, from third parties such as payment providers, and through automated processes when players use our services.

How We Use Information

Personal information is used to operate accounts, process payments, provide customer support, prevent fraud and promote responsible gaming. We may also use data for service improvement, analytics and to communicate essential account notices.

Cookies and Similar Technologies

We use cookies and related technologies to enable core site functions, measure performance and personalise the user experience. Details are provided in our Cookie Policy.

Data Sharing

Information may be shared with service providers, payment processors and fraud prevention partners where necessary to deliver services. We do not sell personal data to third parties.

Data Security

Clubhouse Casino implements reasonable administrative and technical measures to protect personal information. No system is completely secure, and customers should be cautious with their login credentials.

Data Retention

We retain personal data for as long as required to provide services, meet legal obligations and resolve disputes. Retention periods vary depending on the type of information and applicable requirements.

Your Rights

Customers may have rights to access, correct or request deletion of personal information. Requests will be handled in line with applicable legal requirements and may be subject to verification procedures.

Third-Party Services

Our platform integrates with third-party providers for services such as payments, identity verification and analytics. Those providers manage data under their own terms and policies.

International Transfers

Personal information may be transferred to service providers located outside Australia. Where transfers occur, we take steps to ensure appropriate safeguards are in place in line with applicable law.

Policy Updates

Privacy practices may change. We will publish updates on the website and, where appropriate, notify customers of material changes affecting their rights or the processing of personal information.

Contact Information

For questions about privacy practices, customers should use the support channels available on the Clubhouse Casino website. Requests to exercise privacy rights may require identity verification.

Clubhouse Casino uses cookies and similar technologies across its website to provide functionality, measure performance and deliver relevant content. This Cookie Policy explains what cookies are and how they are used.

What Cookies Are

Cookies are small text files placed on a device by a website. They store information about a user’s visit and can be used to remember preferences or track usage patterns.

Types of Cookies

We use a range of cookie types to support site functionality and analytics. Cookies used on Clubhouse Casino can be categorised based on their purpose and lifespan.

Essential Cookies

Essential cookies enable core functionality such as login, session management and security. Without these cookies, the site may not function properly.

Performance Cookies

Performance cookies collect anonymised information about how visitors use the site. This data helps us improve layout, content and overall performance.

Functional Cookies

Functional cookies remember user preferences and settings, enhancing the convenience of return visits and personalised features.

Marketing Cookies

Marketing cookies may be used to deliver relevant advertising and track the effectiveness of campaigns. These cookies are often set by third-party advertising networks.

Managing Cookies

Most browsers allow users to control cookie settings. Adjusting preferences may reduce site functionality. Users can also clear cookies via their browser settings.

Third-Party Cookies

Some content on our site is provided by third parties who may set their own cookies. Clubhouse Casino does not control these cookies and recommends reviewing the third party’s privacy and cookie policies.

Policy Updates

We may revise cookie practices to reflect changes in technology or legal requirements. Updates will be published on the site and will take effect when posted.

The rules below govern betting on Clubhouse Casino platforms. They are designed to provide clarity on participation, account management and dispute resolution for customers in Australia.

Eligibility

Only eligible users who meet age and jurisdictional requirements may place bets. Users are responsible for ensuring betting activity is lawful where they are located.

Account Requirements

Players must register accounts using accurate information and maintain secure login credentials. Accounts must not be shared and are limited to one per person unless explicitly permitted.

Accepted Bets

Accepted bets are those placed in accordance with the rules of a given game or market and confirmed by the platform. Acceptance may be subject to verification or correction if irregularities are detected.

Bet Settlement

Bets are settled based on the official outcome of the event or game as determined by the operator or relevant data providers. Settlement times vary by product and event.

Void Bets

Bets may be declared void in cases of technical error, incorrect markets, cancellations or manifestly erroneous prices. When a bet is void, stakes are usually returned to the player.

Bonus Betting Rules

Promotional offers are governed by specific terms and conditions. Players should read bonus rules carefully, as wagers on bonus funds may be subject to restrictions and wagering requirements.

Technical Errors

In the event of software faults, display errors or other technical issues, Clubhouse Casino reserves the right to cancel or adjust bets affected by the problem. We aim to rectify issues promptly and notify impacted players.

Fraud Prevention

We employ monitoring and verification procedures to detect suspicious activity. Attempts to manipulate games, markets or promotions will result in account action and potential referral to law enforcement.

Maximum Payouts

Payout limits may apply and are specified in product-specific terms. Players should consult the applicable rules for maximum winnings and settlement procedures.

Responsible Gambling

Betting activity should be undertaken responsibly. Players are encouraged to use available tools, seek help if needed and adhere to the responsible gaming guidance provided by Clubhouse Casino.

Rule Changes

We may update betting rules to reflect regulatory changes, operational needs or to improve fairness. Material changes will be communicated to active customers where appropriate.

The following terms and conditions set out the contractual relationship between users and Clubhouse Casino. They describe account obligations, financial procedures and the limits of our liability.

Acceptance of Terms

By using Clubhouse Casino services, customers agree to these terms and any additional policies published on the website. Continued use constitutes acceptance of updated terms.

Eligibility

Users must meet minimum age and jurisdictional requirements. Accounts opened by ineligible individuals will be closed and funds handled according to verification and regulatory obligations.

Account Registration

Registration requires accurate personal information. Users are responsible for maintaining the confidentiality of account credentials and for all activity conducted through their account.

Verification

We may request identity and address verification documents. Verification is a condition of account use, deposits and withdrawals, and is necessary to prevent fraud and to comply with legal obligations.

Deposits

Payment methods accepted by Clubhouse Casino are listed on the site. Deposits must originate from accounts owned by the account holder. We reserve the right to refuse or reverse transactions in accordance with our policies.

Withdrawals

Withdrawal requests are processed subject to verification and applicable processing times. We may apply limits and checks to ensure compliance with anti-fraud and anti-money laundering measures.

Bonuses

Bonuses and promotions are offered under specific terms. Abuse of promotions or attempts to exploit offer conditions may result in forfeiture of bonus funds and associated winnings.

Acceptable Use

Users must not use the service for unlawful purposes or engage in behaviour that undermines platform integrity. Automated access and unauthorised use are prohibited.

Prohibited Activities

Prohibited activities include collusion, fraud, money laundering and misrepresentation. Accounts found engaging in such conduct may be suspended and subject to further action.

Intellectual Property

All intellectual property rights in the website content and software remain the property of Clubhouse Casino or its licensors. Users must not reproduce or redistribute proprietary materials without permission.

Limitation of Liability

To the extent permitted by law, Clubhouse Casino excludes or limits liability for losses arising from use of the service, technical failures or unauthorised access. Nothing in these terms excludes liability that cannot be lawfully limited.

Account Suspension

We may suspend or close accounts for regulatory compliance, suspected fraud, breaches of these terms or to protect customers. Suspension does not remove outstanding obligations.

Privacy

Clubhouse Casino processes personal data in accordance with the Privacy Policy. By using the service, users consent to the collection and use of data as described in that policy.

Responsible Gambling

We promote responsible gambling and provide tools to help customers manage play. Users should review the Responsible Gambling section and make use of available controls where appropriate.

Amendments

We may amend these terms from time to time. Changes will be published on the website and, where significant, notified to customers. Continued use of the site after changes implies acceptance.

Contact Information

For support, complaints or enquiries about these terms, customers should use the support channels listed on the Clubhouse Casino website, including the in-site help centre and live support options.

Last updated: 31 July 2026