Terms And Conditions
- Agreement and Scope
- Age and Legal Eligibility
- Creating and Protecting Your Account
- Verification and Account Reviews
- Deposits and Withdrawals
- Game Play and Wager Rules
- Promotions and Bonus Conditions
- Unacceptable Account Activity
- Responsible Use of the Service
- Privacy and Communications
- Intellectual Property Rights
- Suspension and Account Closure
- Service Availability and Liability
- Changes to These Terms
- Questions and Complaints
These Terms and Conditions govern your access to and use of Clubhouse Casino, including its website, casino games, account services, promotions and related features. By registering an account or using the platform, you confirm that you have read, understood and accepted these terms.
Clubhouse Casino is intended for adults in Australia who are legally permitted to participate in online gaming activities. If you do not agree with any part of these terms, you must not create an account or continue using the service.
Agreement and Scope
These terms form a binding agreement between you and Clubhouse Casino. They apply to all activities carried out through the platform, whether accessed by computer, mobile phone, tablet or another supported device.
Additional rules may apply to particular games, payment methods, promotions or services. Those rules will be made available where relevant and form part of these terms. If a promotional condition conflicts with a general provision, the specific promotional condition will apply to that promotion.
Age and Legal Eligibility
You must be at least 18 years old to use Clubhouse Casino. By opening an account, you confirm that you meet the minimum age requirement and that your participation is lawful in the location where you are physically present.
Clubhouse Casino may request proof of age or other information before allowing access to certain functions. Accounts may be suspended or closed if age, identity or eligibility information cannot be verified satisfactorily. You are responsible for checking whether online casino activity is permitted under the laws applicable to you.
Creating and Protecting Your Account
Only one personal account may be held by each player unless Clubhouse Casino expressly agrees otherwise. Registration details must be accurate, complete and kept up to date. You must not register on behalf of another person or allow another person to use your account.
Keep your login details confidential and take reasonable steps to prevent unauthorised access. Any activity conducted through your account may be treated as activity carried out by you unless you have promptly reported a security concern. Clubhouse Casino may ask for account information to be confirmed before processing transactions or providing support.
Verification and Account Reviews
Clubhouse Casino may conduct identity, age, payment, security and account activity checks. You agree to provide documents or information that are reasonably required for these checks. Such information may include identification documents, evidence of address or confirmation that a payment method belongs to you.
Review procedures may delay deposits, withdrawals, promotional credits or other account functions. If requested information is not supplied, is misleading or cannot be verified, Clubhouse Casino may restrict access, decline a transaction or close the account in accordance with these terms.
Deposits and Withdrawals
You may fund your account only through payment methods made available by Clubhouse Casino. Payments must be made from a source that you are authorised to use. Third-party deposits are not permitted unless approved in advance.
Before requesting a withdrawal, you may need to complete verification and satisfy any applicable wagering conditions attached to deposited funds or promotions. Withdrawals are normally returned through an approved method associated with your account. Clubhouse Casino may use an alternative method where necessary for security, operational or payment-processing reasons.
You are responsible for ensuring that transaction details are correct. Banks, payment providers or other intermediaries may impose separate fees, limits or processing times. Clubhouse Casino is not responsible for delays caused by third parties, incorrect information or events outside its reasonable control.
Game Play and Wager Rules
Games must be played through the official Clubhouse Casino platform using the account registered in your name. A wager is generally considered accepted when recorded by the platform. Game outcomes are determined by the applicable game rules and the technical systems used to operate the service.
If a game is interrupted because of a technical fault, communication failure or other system issue, Clubhouse Casino may investigate the relevant record and take reasonable steps to correct the outcome. Where a technical error affects a wager, balance or result, the affected transaction may be voided or adjusted.
You must not attempt to manipulate game results, exploit errors, interfere with platform functionality or use automated tools unless expressly authorised. Suspected irregular activity may lead to an investigation and temporary restrictions while the matter is reviewed.
Promotions and Bonus Conditions
Promotions offered by Clubhouse Casino may include separate eligibility rules, expiry dates, contribution requirements, maximum winnings, game restrictions or withdrawal conditions. You should read the full promotional terms before opting in or making a qualifying deposit.
Unless promotional rules state otherwise, only one bonus or promotional benefit may be available to an eligible player, household, device or payment source. Clubhouse Casino may cancel promotional credits or related winnings where a promotion has been accessed through duplicate accounts, misleading information or conduct designed to obtain an unfair benefit.
Unused bonus funds may expire in accordance with the relevant offer. If a promotion is withdrawn or amended, any affected account will be handled under the terms presented for that offer and applicable operational requirements.
Unacceptable Account Activity
You must use Clubhouse Casino honestly and for personal entertainment. The following conduct is prohibited:
- Opening or controlling multiple accounts without permission.
- Using another person’s identity, account or payment method.
- Providing false, incomplete or misleading registration information.
- Attempting to bypass technical, geographical, account or promotional restrictions.
- Using software, scripts, bots or other tools to automate activity or gain an improper advantage.
- Engaging in money laundering, fraud, collusion or any other unlawful conduct.
- Attacking, disrupting or testing the security of the platform without authorisation.
Where prohibited conduct is suspected, Clubhouse Casino may suspend the account, cancel affected transactions, remove promotional benefits, withhold funds subject to review or take other action permitted by these terms and applicable law.
Responsible Use of the Service
Casino play should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits that fit your circumstances and avoid playing with money needed for everyday expenses. Never gamble while impaired or when doing so may affect your wellbeing.
If your play no longer feels manageable, stop using the service and contact Clubhouse Casino support at [email protected]. You may also request account restrictions, deposit limits, time-outs or account closure where those tools are available. Requests for restrictions may take effect immediately or after a short processing period, depending on the type of request.
Privacy and Communications
Clubhouse Casino may collect and use account, transaction, device and usage information to operate the platform, provide support, process payments, maintain security and meet verification needs. Information will be handled in accordance with the privacy information made available on the website.
You agree to receive service-related communications concerning your account, transactions, security and changes to these terms. Marketing communications may be managed through the relevant preference or unsubscribe option where provided.
Intellectual Property Rights
The website, branding, software, graphics, text, game interfaces and other materials made available through Clubhouse Casino are protected by applicable intellectual property rights. You receive a limited, personal and non-transferable permission to access the platform for lawful entertainment use.
You must not copy, modify, distribute, sell, reverse engineer, frame or commercially exploit any part of the platform without prior written permission. This permission ends when your account is closed or your access is otherwise withdrawn.
Suspension and Account Closure
You may stop using Clubhouse Casino at any time and may request closure of your account. Clubhouse Casino may suspend or close an account where there is a security concern, a breach of these terms, failed verification, prolonged inactivity, responsible gaming concern or a legal or operational reason.
Closure does not remove obligations that arose before the closure date. Subject to verification, applicable restrictions and any unresolved investigation, legitimate remaining funds will be dealt with using an appropriate approved payment method. Funds associated with fraud, unlawful conduct or a breach of these terms may be handled differently where permitted.
Service Availability and Liability
Clubhouse Casino aims to provide a reliable service but does not guarantee uninterrupted availability, error-free operation or continuous access to every game or payment method. Maintenance, upgrades, network problems, supplier failures and events beyond reasonable control may affect the platform.
To the extent permitted by law, Clubhouse Casino is not responsible for losses caused by misuse of the account, inaccurate information, unauthorised access resulting from inadequate security, payment-provider issues or interruptions outside its reasonable control. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Changes to These Terms
Clubhouse Casino may update these terms to reflect operational changes, new features, security requirements or other relevant developments. The revised version will be published on the website with an updated effective date where appropriate.
Continuing to use the platform after revised terms become effective indicates acceptance of the changes. If you do not accept an update, you must stop using the service and arrange account closure where applicable.
Questions and Complaints
If you have a question, transaction concern or complaint about Clubhouse Casino, contact customer support through the available support channels. Provide enough information for the matter to be identified, including your account details where appropriate, while avoiding the transmission of unnecessary sensitive information.
Clubhouse Casino will review complaints fairly and may request further details before providing a response. These terms are governed by the legal framework applicable to the service and your use of it, subject to any mandatory rights that apply to you.
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